About Us
Company Overview
Sahan Insurance Company LTD is a leading private insurance provider headquartered in Somalia, delivering innovative, comprehensive, and Shariacompliant insurance solutions.
Established in January 2017, the company is fully registered and licensed by the Ministry of Commerce and Industries and the Central Bank of Somalia. Sahan Insurance is committed to protecting individuals, families, businesses, and institutions through ethical, reliable, and customer-focused insurance services.
Our reputation is built on integrity, professionalism, and trust, combining modern risk management practices with the principles of Islamic finance to ensure fairness and transparency in all transactions.
Our Mission: To offer reliable, ethical, and customer-centered insurance solutions that safeguard people and businesses against unforeseen risks while promoting financial stability and social responsibility.
Our Vision: To be the most trusted and innovative Sharia-compliant insurance company in Somalia and beyond — recognized for integrity, excellence, and customer satisfaction.
Core Values
- Integrity: We uphold honesty, transparency, and fairness in all dealings.
- Customer Commitment: Our clients’ needs come first; we listen, respond, and deliver.
- Innovation: We continuously evolve our products and services to meet changing market demands.
- Reliability: We provide consistent financial protection and fast claim settlements.
- Compliance: We operate in full accordance with Sharia principles and national regulatory standards.
- Excellence: We aim to exceed expectations through professional service and efficiency.
Insurance & Premium Handling Procedure
1. Application & Underwriting: Clients submit a proposal form indicating their coverage needs. The underwriting team evaluates the risk, confirms eligibility, and prepares a personalized quotation.
2. Premium Quotation & Agreement: Clients receive a transparent, Sharia-compliant premium quotation detailing coverage limits, terms, and exclusions. Upon review and agreement, the policy contract is signed.
3. Premium Payment Options: We offer flexible and secure payment methods:
- Lump-sum or installment payments
- Bank transfer or mobile money
- Direct payment at Sahan Insurance offices
An official policy certificate and receipt are issued immediately upon payment.
4. Policy Activation: Once payment is received, the policy becomes active, and the insured gains access to all listed benefits and coverage terms.
5. Claims Handling Process: In case of a claim:
- The policyholder submits a claim form with necessary documentation (e.g., medical report, police abstract, invoices).
- Our claims team verifies and assesses the claim.
- Upon approval, compensation is processed promptly within the agreed period.
6. Renewal & Customer Support: Sahan Insurance notifies clients before their policy expires. Our customer service team assists with renewals, updates, and ongoing support to ensure uninterrupted coverage.
